Refund Policy

Thank You for Choosing myfigurify!

We appreciate your support. Because every myfigurify figurine is custom-made, please review our refund policy below.

CANCELLATIONS & REFUNDS

• Cancellation or refund requests must be submitted within 48 hours of purchase.

• Once the 48-hour processing period ends and production begins, cancellations and refunds are unavailable.

• Exceptions may apply if your order is lost in transit or arrives damaged or defective, or where required by applicable law.

• Lost, damaged, or defective item claims must be submitted within 30 days of delivery or the expected delivery date.

RETURN PROCESS

Please contact myfigurifyhelp@gmail.com with your order number and details of the issue.

For damaged or defective items, include clear photos of the item and packaging. For lost orders, include your tracking information if available.

Once your request is approved, we will provide return instructions if necessary.

REFUNDS

Approved refunds are processed within at least 3 business days.

Depending on your payment provider, the refund may take 1–2 billing cycles to appear on your statement. You will receive an email confirmation once your refund has been issued.

IMPORTANT NOTES

• Custom-made figurines cannot be canceled or refunded after the 48-hour processing period.

• Sale items are FINAL SALE, except where required by applicable law.

• Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

QUESTIONS?

For questions about this policy, contact us at:

myfigurifyhelp@gmail.com

© 2026, myfigurify™

Effective Date: January 1st, 2026